Document

Privacy Policy

Last updated: February 2026

Source365 only collects what's needed to run procurement workflows in Outlook. Your data is encrypted, never sold, and you can delete it on request.

1. Information We Collect

When you sign in with your Microsoft account, we receive your name, email address, and an OAuth refresh token. We also store the procurement inquiry data you choose to analyse and the supplier search results generated by our AI.

2. How We Use Your Information

  • To authenticate you and maintain your session.
  • To analyse procurement emails and search for suppliers on your behalf.
  • To send outreach emails via Microsoft Graph using your account.
  • To process payments and manage your subscription via Stripe.
  • To send transactional emails (e.g. welcome, usage alerts).

3. Data Storage and Security

Your data is stored in a PostgreSQL database hosted on Supabase. OAuth tokens are encrypted at rest using AES-256-GCM. All traffic is encrypted in transit via TLS. We do not sell or share your data with third parties except as required to provide the service (OpenAI and Mistral for AI analysis, Serper for supplier web search, Stripe for payments, Resend for transactional emails).

4. Third-Party Services

  • Microsoft Entra ID: Authentication and email sending.
  • OpenAI: AI-powered email analysis and supplier search.
  • Mistral AI: OCR text extraction from scanned PDF attachments.
  • Serper: Web search API used to discover suppliers.
  • Stripe: Payment processing.
  • Resend: Transactional email delivery.
  • Sentry: Error monitoring (no PII is logged).
  • Supabase: EU-hosted PostgreSQL database.
  • Upstash Redis: Caching and encrypted session/token storage.
  • Inngest: Background job orchestration.
  • Vercel: Application hosting.

5. Data Retention

Search session data is retained for 90 days after creation, then automatically deleted. Your account data is retained until you delete your account.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing help@source365.io.